We understand that in today’s fast paced hospitality environment, fast and efficient processing of customer orders is critical. We have carefully designed Vector Hospitality EPOS so that it has all the functions and tools to help make sales easy.

Our Hospitality EPOS is designed to handle all that a busy Restaurant or Public House can throw at it. Vector Hospitality will help you with all the things that matter from serving customers quickly at the point-of-sale to helping you manage your tables and tabs efficiently.

Vector Table Planner

CSY’s Vector table planner allows Hospitality businesses to design their own table layout within Vector Manager Back Office. Here you can add new rooms and tables at ease which will then appear inside Vector Hospitality on the Epos.

By using our colour changing system, businesses can manage the status of each table to show as Seated, Waiting or Served. This allows staff to have a visual view of each Table’s status directly from the Epos or Handheld ordering device. A timer showing how long the customer has been at each status is also visible.

Kitchen Screen

Our clients use the inbuilt table planner in Vector to send orders directly to the kitchen screen, so that the chefs can start to prepare the food as soon as the order has been made. This can either be done using tablets for table service or using the main POS (i.e., for takeaway orders)

The kitchen screen looks for new orders every 10 seconds so is constantly refreshing. The kitchen staff have various status levels that they can set for each food item as to its stage in the preparation process, preparing, ready, served, etc.

At Table Ordering

With the challenge all Hospitality businesses have faced during the Coronavirus Pandemic, the ability for customers to place orders at a table or from home for a later collection using their Smartphones has been key in ensuring businesses can remain operational.

Using CSY’s “At Table Ordering” solution allows you to do just that.

On arrival at your venue, customers scan a QR code at their table of choice which will open the ordering platform. The customers then select their menu options and pay for their order on the smartphone.

Hybrid EPOS

Our Hybrid EPOS solution allows for use as a fully capable standalone EPOS system, with options for Fingerprint sensor, MSR cards, Built in 2D scanner and RFID. Secondly, the screen can be unlocked from the base and used as a mobile EPOS terminal with customers, with access over Wi-Fi.

This also means that at the end of the day you can simply detach the screen and take it home with you, allowing you to make any changes in Vector Manager whilst at home, ready for the following day.

With Vector SelfServe, you have the option to run self-service kiosks in your restaurant. Customers make their order selections on the kiosk and pay via integrated card terminal. Orders are then fired to a kitchen screen or printer ready for the chefs to prepare.